DNS checks, latency testing, AI-assisted troubleshooting, ticket documentation, and RCA generation — everything MSP field engineers need, in one mobile-first platform.
Free to start. No credit card required.
Built for MSP & IT field engineering teams
You're on site, under pressure, and the tools built for you are either too slow, too complex, or locked behind a desk. Loadout HQ is built for MSP technicians and IT field engineers — in the field, on your phone, right now.
The full toolkit
Describe the problem, get the fix. WiFi drops, DHCP failures, routing issues — Loadout AI gives you root cause and steps, not search results.
Speak or type what you found. Loadout AI writes a professional ticket note ready to paste into ConnectWise or Autotask in seconds.
Live A, MX, CNAME, TXT, NS, and PTR record lookup right from your phone. No terminal, no laptop required.
CIDR to network, broadcast, first host, last host, and usable count. Instant, no fumbling with online tools.
Take a photo of a switch, AP, cable run, or error screen. Loadout AI reads it and tells you exactly what's wrong and how to fix it.
Answer 5 questions about your situation — signal, band, vendor, client count — and get a specific AI diagnosis tailored to your exact setup.
Fill in what happened. Loadout AI generates a complete, client-ready Root Cause Analysis report with timeline, impact, resolution, and recommendations.
Real latency tests against Google DNS, Cloudflare, and any custom host. Know instantly if the problem is upstream or local.
Loadout HQ installs to your home screen like a native app. No app store, no waiting. Just go to loadouthq.io and add it.
Type what's happening, use the quick diagnostic buttons, or take a photo of the equipment. Loadout AI gets to work immediately.
No fluff. No search results. Just the fix — with numbered steps, CLI commands where relevant, and escalation criteria.
Speak or type what you found. Loadout AI generates a professional ticket note or full RCA report ready to send.
Free
$0 / forever
Everything you need to get started.
Pro
$9 / month
For field techs who use it every day.
Free to start. No credit card. Built for MSP technicians and IT field engineers.
Get Loadout HQ free →